FAQs
Managed IT Services is a full package offering of technological solutions that'll keep your business running smoothly and problem-free. Our expert technicians will proactively monitor your users, servers, remote connections and wireless environment so that you're operating at 100% efficiency, 100% of the time.
Many companies make the mistake of waiting for an IT failure to occur before acting. This can be catastrophic to your business. Our Managed IT Services are built to ensure this never happens. We'll proactively take care of your technology, optimize your IT operations, and assess your network to identify and patch up any weak spots.
Plus we have REAL PEOPLE available any day, anytime. Our Managed IT Services include 24/7 network monitoring, unlimited support, our remote help desk, and most importantly, peace of mind. Imagine how much more productive you can be when you don't have to worry about IT.
Everything. Protecting you from breaches and malware is written into our code. We'll strengthen your business, reduce risks and shore you up with lockdown network security. Our eagle-eyed, on-call technicians will proactively anticipate and shut down threats before they happen. They'll respond immediately and keep you informed if they detect any malicious activity. And all of your data will be safely and securely backed up, meaning nothing will ever be lost.
Our 24/7 network monitoring ensures that your business operations will progress with no interference and no disruptions. We're constantly researching and staying up-to-date with new threats and vulnerabilities. Nothing surprises us, meaning nothing will surprise you. And our comprehensive data backup means you'll be completely covered and will never lose a minute.
We've engineered a three-tiered approach to offer your business the absolute best data backup and recovery services.
The first step is to make multiple copies of your files. Simple enough right? But some companies only backup your files in one location, a dangerous mistake.
The second step is to store the multiple copies of your files across different data centers so there are multiple options available should anything happen. This will provide you with an increased layer of security and reliability.
The final step is to deploy an automatic replication program so you can always access the latest version of your data. This guarantees that you'll always have access to the most up-to-date version of your data which will streamline your business and make your customers happy.
Of course! Whether you're a new or existing client, if you have locations outside of these areas, we'll be able to offer you the top level of service and attention that we're known for. Though we may not be able to service your business in-person if the location is too distant, we have plans in place with 24 hour-a-day remote options that work very well for our current and future customers. Speed is one of our best assets, and whether you are near or far, we guarantee immediate attention to any issue your business may be experiencing.
Absolutely not! Binatech IT services are designed to keep both small businesses and large organizations secured with our IT offerings. Depending on your needs, we are adept at selecting and offering quality products at a great price point for our clients.
At Binatech, we're happy to work with you on an as-needed basis to help you arrive at the IT solutions that you seek. Though we do strongly recommend clients sign on with us for the long term. Reason being, we often uncover additional underlying IT issues that need to be addressed. Our business has been around for 31 years, we have excellent relationships with our clients and have become experts at integrating and collaborating with businesses. Signing a term contract may also make more financial sense with reduced downtime and less stress for you.
