Current Newsletter
Welcome
We would like to announce that Binatech has opened our 3rd office branch located in Mississauga Ontario. We are continually growing to better serve our clients! This location will allow us to more effectively reach our existing clients in the Greater Toronto Area as well as expand our knowledge and offerings to potential customers.
The address of the new location is:
2145 Meadowpine Blvd, 2nd Floor
Mississauga, ON
L5N 6R8
(905) 858-2966
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We hope that this expansion will portray our immense dedication to all of our clients!

Michael Haworth
President
Binatech System Solutions
West Seneca, NY, Hamilton, ON and Mississauga, ON
News on HP and Hard Drive Shortage
by Ken McClelland, Vice-President of Sales, Network Management Group, Inc.
There are a couple of things that have transpired in the computer industry in the last month that I believe are worthwhile to note. First, a typhoon caused massive flooding to parts of Thailand at the end of August. This flooding has covered about one-third of Thailand’s surface area.
What does this have to do with technology you ask?
The flooding has had serious impact on the countries manufacturing business, notably the manufacturing of computer hard drives. Thailand accounts for approximately twenty five percent of the world’s hard drive production. Supply chains for hard drive manufacturing in other countries will be disrupted as well. Factories that produce components used in over 70% of worldwide hard drives produced by Western Digital, Seagate, Hitachi, Toshiba and Samsung have been damaged as well.
Collaborate With Difficult People the Crabby Way
Reprinted with permission from Microsoft
by Annik Stahl
Your workplace draws all sorts of personalities. So how do you collaborate with them and still keep your sanity? Let Office be the middleman.
You know them; they're everywhere. You may be one, be married to one, carpool with one, or have given birth to one: difficult people. And as rational, mature adults, we've all learned to get along with all types of people, right?
Well. . .maybe not. But there are ways to work together with people you'd rather not be in the same room with, and of course, Office can help out.
Eight Strategies for First-rate Customer Service
used with permission from the Cisco Small Business Resource Center
Are you providing your customers with the satisfying experience that will keep them coming back?
In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers.
The stakes are high: Reducing customer attrition by 5 to 10 percent can increase annual profits by as much as 75 percent, according to a study by The Wharton School.
"The next economy will be characterized by customer infidelity. Only those companies focusing on the customer experience will command the loyalty necessary to survive and succeed," says Elliott Ettenberg, a former chairman and CEO of Bozell Retail Worldwide and now president of Ettenberg & Company, Inc., a consulting firm specializing in customer service and turnaround marketing.
Personal Device Management
by Ed Correia, President & CEO, Sagacent Technologies, Inc.
Looking back over my last three decades in computers (actually 34 years now), technology has come a very long way and changed a lot. I saw the introduction of the personal computer, the very first computer networks, email, the dawn of the Internet, only very recently Cloud computing – and now tons of personal mobile devices.
And these new personal devices are now making their way into nearly every business environment in a multitude of ways, but most concerningly as: USB memory sticks or jump drives, smart phones, laptops and tablet computers. These personally purchased and unmanaged devices are becoming integrated into business environments that already had business-purchased and securely managed laptops, smart phones and tablet PCs. In fact, many businesses are now encouraging their employees to BYOD – or Bring Your Own Device.
So now the business networks that we care for are quickly becoming networks of previously un-imanageable complexity.
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How to Increase Browsing Speed: 7 Ways to Work Faster on Slow Connections, Part 1
Reprinted with permission from
Ever wonder how to make your Internet connection faster or how to increase browsing speed? If you are trying to get things done, there is nothing like a slow connection to thwart your best efforts. But there are things you can do to browse faster—even when your Internet connection is working slowly.
This article will show you how to increase your productivity when your connection is slow. Many of these steps are also good tips for how to increase the speed of browsing and of sending and receiving email.
1. Send multiple files faster by compressing them
If you're sending multiple files—for example, several files related to a single project—you can reduce their combined size by using a compression utility. Compressing your files can dramatically reduce the time needed to send files online, and compressed files don't take up as much space in your (or the recipient's) email Inbox. WinZip is one of the more common compression tools.
1. Put all your files in a single folder.
2. Right click on the folder.
3. Select Send To > Compressed (zipped) folder.
2. Increase browsing speed by turning off graphics in Windows Internet Explorer
Graphics are important to web pages, but they also take time to download if you're online. You can turn them off to speed up your Internet browsing.
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Once again we find ourselves enmeshed Dave Barry |
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Laugh a Little |
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