Every business needs some kind of phone system and any vendor can sell you phones that ring. Clients choose Fonality because our business phone systems and services are not only reliable and affordable, but they also help business owners and managers sell, service, and collaborate with ease. Whether you prefer to deploy an on-premises or cloud based phone system, Fonality makes it easy to do business with us.

With UC, one application display rules them all. Manage your phone calls, voicemail, instant messaging (IM), conference calls, email, screen sharing, video conferences, and even who's at their desk or on the phone (known as "presence") on one screen. That makes it easy to connect quickly and easily with the right people at the right time, from any location or device.

Our hybrid solution provides voice equipment at your location and lets you keep traditional phone service. The “brains” live in the safety of our data centers and are delivered via the cloud. All configuration, moves/adds/changes, and reports are done through a web-based control panel. In addition to the hybrid hardware and desk phones included in the standard package, we offer a range of options to customize your system.

Fonality's hosted PBX phone system solution (also known as virtual or cloud PBX) allows you all the features the big guys have without worrying about an actual PBX box at your business location. Instead, we host your phone service on our servers using your internet connection and provide you the desk phones. Pair that with an affordable monthly price and without all the headaches of owning, installing and managing complicated hardware and software.

• Drag and Drop Call Handling - Quickly and easily put a call on hold or transfer calls to any extension or voicemail box with the click of a mouse.
• Voicemail Management & Transcription – Access voicemail via phone, email, SMS or the desktop. Manage, store, and even read your voicemail messages.
• Personalized Call Routing – With Find Me/Follow Me, you’ll never miss another important call. Set your own rules to ring multiple devices or external numbers simultaneously, and create privileged rules for VIP callers.
• Built-in Presence and Chat – See which team members are on the phone and who is available for a quick chat using the built in presence and IM capabilities.
• Click-to-Dial – A browser-based plug-in for web browsers that turns phone numbers on a webpage into hyperlinks that when clicked on, dials that phone number on your Fonality telephone.