Blog

How AI is transforming business communication tools

Voice over Internet Protocol (VoIP) has long helped businesses cut costs, but with artificial intelligence (AI) now in the mix, the focus is shifting to smarter, more adaptive communication. Learn how features such as intelligent call analysis, virtual assistants, and real-time translation are redefining how companies interact with customers and teams.

Is Windows 11’s agentic AI safe? A deep dive into its risks and benefits

Microsoft is pushing the boundaries of AI with an experimental feature in Windows 11 called the Agent Workspace. This new tool allows AI agents to handle background tasks, potentially improving productivity and efficiency. But while the feature can automate routine tasks, Microsoft is quick to point out that improper use or lack of security controls could open the door to malicious activities.