Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording.
The benefits of call recording: Get more from your conversations
Microsoft 365 data security: 7 Ways to boost protection
Microsoft 365 has become an incredibly popular choice for enterprises of all sizes looking for a comprehensive set of tools for staying productive and secure. But as with using any software, it is important to take steps to protect your data. In this article, we will discuss seven ways to boost data protection in Microsoft 365. We will also provide tips on how businesses and employees can stay safe online.
The advantages of using a cloud-based OMS
Here’s how to remove unwelcome notifications in Windows 11
Don’t be surprised if you see some ads while using your Windows 11 computer. Microsoft designed its operating systems to show notifications and ads, regardless of the version. Some users don’t mind the ads, but if you do and are wondering if there’s any way to remove such notifications, wonder no more.
Defending against watering hole attacks
More and more cybercriminals are launching watering hole attacks to gain access to company networks. But what exactly is a watering hole attack, and how can you protect yourself from it? Read on to learn how.
How watering hole attacks work
The term “watering hole” colloquially refers to a social gathering place where a particular group of people often go to.