Business essentials for battling VoIP theft of service

August 11th, 2023 VoIP

Voice over Internet Protocol (VoIP) offers cost-effective and flexible communication solutions. However, with its benefits come potential risks, one of which is VoIP theft of service attacks. These attacks can wreak havoc on your business operations and finances, making it essential for business owners to be well informed about this threat and take proactive measures to safeguard their VoIP infrastructure.

Leveraging call recording for business improvement

July 17th, 2023 VoIP

Call recording has become essential in the business world today. With the advancement of technology, businesses can now automatically record and analyze phone calls, providing valuable insights for agents, managers, and more. This article explores the significance of call recording for business communication and the various benefits it offers.

VoIP vs. VoLTE: Which is right for you?

June 26th, 2023 VoIP

When it comes to modern communication technologies, Voice over Internet Protocol (VoIP) and Voice over Long-Term Evolution (VoLTE) are two popular options for businesses. Both of these technologies offer significant advantages over traditional telephone systems, but understanding which one is better suited for your business requires a closer look.

How are business phone systems different today?

June 7th, 2023 VoIP

Business phone systems have undergone significant transformations, adapting to the evolving needs of modern enterprises. Gone are the days of traditional landline phones and cumbersome hardware installations. Instead, contemporary business phone systems have embraced cloud technology, revolutionizing the way organizations communicate internally and with their customers.