The Importance of VoIP Quality of Service for business communication

April 10th, 2023 VoIP

Quality of Service (QoS) is crucial when selecting a Voice over Internet Protocol (VoIP) provider, as you may experience call quality issues even with a strong internet connection. These problems can be costly and time-consuming to resolve, potentially requiring the temporary shutdown of your communication system.

Signs your VoIP system has been compromised

March 1st, 2023 VoIP

Voice over Internet Protocol (VoIP) systems have many advantages over traditional telephone systems, but they also come with a unique set of risks. Because VoIP relies on the internet, it’s susceptible to hacking attempts, just like any other online system.

Open-source VoIP vs. proprietary VoIP: Which is best for your business?

February 7th, 2023 VoIP

Businesses looking for a Voice over internet protocol (VoIP) solution can choose from two options: open-source and proprietary systems. To help you decide which solution is best, this article outlines the key benefits and drawbacks of each type so you can make an informed decision on what will work best for your organization’s needs.